Helpful answers
Frequently Asked Questions
Do you offer routine maintenance or general mechanical repairs?
No. Our mechanical repair services are limited to damage caused by a vehicle accident. We do not offer oil changes, routine maintenance, or standalone mechanical repairs. Contact us to discuss accident-related damage and arrange an inspection.
How do I request an estimate?
Complete our collision or accident-related mechanical repair request form, or call 747-372-0936. Describe your concerns and include photos when available. An in-person inspection may be needed to assess the work and prepare an estimate.
Can you provide an estimate from photos?
Photos help us understand visible damage, but they may not reveal everything that needs attention. Any preliminary assessment may change after an in-person inspection or further evaluation.
Can you help with an insurance claim?
We can help coordinate repair estimates, damage photos, and repair-related communication with your insurer. Coverage, deductibles, and claim payments depend on your policy and your insurer’s determination.
Will you contact me before starting repairs?
Yes. We will explain the proposed work and estimated cost and obtain your authorization before proceeding. If additional work is needed, we will contact you for approval.
How long will repairs take?
Timing depends on the work required, parts availability, and any necessary claim coordination. We will discuss the expected timeframe after reviewing your vehicle and keep you informed of changes.
What should I bring to my appointment?
Bring your vehicle information and a description of the issue. For an insurance-related repair, have your claim number and adjuster’s contact details available, if you have them.
Are the vehicles shown on the website available?
Vehicles marked “Sample vehicle” are illustrative examples and are not available for purchase or rental. Contact us to discuss your needs and current availability.
Does submitting a form confirm an appointment or rental?
No. Submitting a form starts your request. Our team will contact you to confirm availability, details, and next steps.