First steps for California drivers
After an Accident
An accident can leave you unsure what to do next. This guide explains the first steps to take, important reporting requirements, and your options when arranging repairs.
Information reviewed . Follow the official sources for current requirements.
Stop and put safety first
Stop at the scene. Call 911 if anyone is injured or there is an immediate emergency. If nobody is injured and it is safe to do so, move your vehicle out of traffic. Exchange the required information before leaving.
California DMV: collision responsibilities ↗Exchange information and document the scene
Exchange names, contact information, driver’s license details, vehicle registration, and insurance information. When safe, photograph the vehicles, damage, license plates, road conditions, and traffic signs. Collect witness contact details and preserve any dashcam footage. Describe what you know accurately; avoid guessing or signing statements accepting fault at the scene.
California DMV: information to exchange after a collision ↗Check police reporting requirements
If anyone is injured or killed, California generally requires a written accident report to CHP or the appropriate city police department within 24 hours. Contact the agency to confirm how the reporting requirement is being handled and obtain the report number if available.
California Vehicle Code § 20008 ↗File a DMV report when required
An SR-1 report must be submitted to DMV within 10 days if anyone was injured—even slightly—or killed, or if property damage exceeded $1,000.
This requirement applies regardless of fault and can apply to collisions on private property. A police report or insurance claim does not replace the SR-1. You or an authorized representative must submit it.
DMV: submit an SR-1 report ↗Notify your insurance company
Report the accident promptly and keep your claim number and adjuster’s contact details. Ask about your deductible, towing, storage, rental coverage, and any applicable limits. Keep copies of communications and receipts. Coverage and payment depend on your policy and the claim investigation.
California Department of Insurance: help with a claim ↗Understand your repair choices
You have the right to choose your auto body repair shop. Your insurer cannot require you to use a particular shop. Choosing a shop does not automatically mean every quoted charge will be covered.
Auto Body Repair Consumer Bill of Rights (PDF) ↗Before authorizing work, review the estimate and ask about any inspection, disassembly, or other charges. The shop must obtain your authorization before starting repairs and obtain authorization for additional work. Keep the final invoice.
Bureau of Automotive Repair: your repair rights ↗Get independent legal guidance when needed
If you have questions about injuries, responsibility for the accident, disputed compensation, or a settlement release, consult a California-licensed attorney. Ask about the deadlines that apply to your situation before signing documents that may affect your rights.
How Masterline can help
Contact our team to discuss vehicle damage, repair estimates, and repair-related documentation. Questions about legal rights, liability, or injury compensation should be directed to an independent attorney.
Contact our team →Legal Support After an Accident
If you need legal guidance after an accident, Masterline Auto Group can connect you with our partner law firm for advice and assistance with accident-related legal matters.
Contact our team to request an introduction. All legal advice and representation are provided directly by the law firm, subject to its review and acceptance of your case.